Rob Douglass delivering management training to an SME team
Management Training · For SME teams

Build a management team that doesn’t need constant supervision

Most managers in SMEs are promoted because they were good at their job, not because anyone taught them how to manage.

That gap shows up everywhere: decisions escalate upward instead of being owned, standards vary from team to team, and difficult conversations get avoided.

I deliver practical, hands-on management and leadership training. Group workshops, 1:1 coaching, or a mix of both, depending on what your team actually needs.

Talk about training for your team

Delivered flexibly: group workshops, 1:1 coaching, or both.

Good people, promoted into management, with no map for it

Decisions keep landing back on you instead of being owned
Standards and consistency vary depending on who’s managing
Difficult conversations get avoided, not had
New managers were never actually taught how to manage
Meetings happen, but accountability doesn’t really change
Your best people are stuck being doers, not leaders

This usually isn’t about ability.

It’s about nobody having taught your managers the specific skills the role actually needs.

Practical skills, not theory

This is hands-on training built around real situations your managers are actually facing, not generic leadership theory.

Making and owning decisions
Having direct, difficult conversations
Setting and holding standards
Delegating properly, not just handing off tasks
Running meetings that actually change something
Building accountability into day-to-day management

Group workshops, 1:1 coaching, or both

Every team’s gaps are different. The format is built around what your managers actually need, not a fixed course.

01

A conversation about your team

Understanding the specific gaps and pressures your managers are facing.

02

Tailored delivery

Delivered as group workshops, 1:1 coaching, or a mix of both.

03

Ongoing reinforcement

There’s little point training a skill and then dropping it. Follow-up keeps it embedded.

Questions I get asked

Who is the training for?

Managers in SME teams, including people promoted because they were good at their job rather than because anyone taught them how to manage. It is often arranged by an owner or director on behalf of their team rather than for themselves.

Is it group workshops or one-to-one coaching?

Either, or a mix of both. The format is built around what your managers actually need, not a fixed course.

What does the training cover?

Making and owning decisions. Having direct, difficult conversations. Setting and holding standards. Delegating properly rather than just handing off tasks. Running meetings that actually change something. Building accountability into day-to-day management.

Is it an off-the-shelf course?

No. Training is scoped around your team's actual gaps. It starts with a conversation about the specific pressures your managers are facing.

What happens after the training?

There is little point training a skill and then dropping it. Follow-up keeps it embedded, so ongoing reinforcement is part of how it is delivered.

Ready to build a stronger management team?

Tell me a little about your team and what you’re seeing, and I’ll be in touch to talk through what would help.

I’ll respond within one business day.

Ready to build a stronger management team?

Talk about training for your team

Delivered flexibly: group workshops, 1:1 coaching, or both.